OnSite Connex service and warranty management provides the final step in the lifecycle of the buyer. Maintaining the highest level of customer service after the buyer moves into their home requires not only the right personnel, but also the right software to support their activities. That software is OnSite Connex. The same software used when the buyer first became interested in purchasing one of your homes.

Service requests can be entered from multiple sources, reducing data entry and errors. Service requests completely document the request and capture any number of work orders that can be used to improve quality and track defect trends.

• Integrated with OnSite Connex Sales
• Unlimited service requests
• Unlimited work orders per service request

• Allow trades to manage work orders in their own Subcontractor Portal
• Extensive reporting
• Automated calendar reminders
• Buyer submission from their own Portal
• Generate service requests from punch list
• Create quality inspection checklists